Global Business |Update|
(A weekly update on Global Business )
Skyline Business School
Hauz Khas Enclave, New Delhi 110 016
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Issue 95

Global Business Update

(17th Dec.’08----23rd Dec.’08)

Content


Global Corporate

1 Tata 'to inject cash into Jaguar'

2 Toyota braced for historic loss

3 Furniture chain MFI closes down

4 Union members back BT pension cut

5 Wagon Automotive cutting 292 jobs

6 We’re hiring 90,000 people: Anil Ambani Group

7 IBF asks Subhiksha to clear advt fee dues

8 Arriva expects to hit full-year target

Global Outsourcing

 9 Vengroff, Williams and Associates, Inc. Identifies Outsourcing Trends for 2009

10 Accenture results top Wall St view, outlook lower

11 Outsourcing companies may suffer from exposure to US automotive industry

12 i2 Technologies apoints CEO

13 Credit crisis: Outsourcing mania set to grow bigger

14 IndiaBook Indian SEO Company launches Search Marketing Outsourcing Services

15 Affordable Outsourcing for Small Business
 

Global Economy

16 Brown warns on volatile oil price

17 Surprise rise in UK retail sales

18 Dollar and sterling slide further

19 India inflation at nine-month low

20 Iraq economy 'on track' says IMF

21 IMF urges spending to spur growth

22 Japan forecasts no growth in 2009

Global Markets

23 Weaker yen boosts Japanese shares

24 Wall Street stocks decline in early trade

25 US stocks slip after Toyota warning

26 Markets edge lower amid choppy trade

27 US bankruptcies surge 30%, touch 10.4 lakh cases

28 US investors pull $72 bn out of stock funds in Oct

Global Corporate


1 Tata 'to inject cash into Jaguar'

Tata Motors, the owner of Jaguar Land Rover, is to inject tens of millions of pounds into the British carmaker, according to the Financial Times. A spokesman for Tata Motors did not deny the report. A cash injection by the Indian owner would give the UK government more time to decide whether to use public money to bail-out the company. Business Secretary Lord Mandelson had cast doubt on a bail-out, saying the state was a lender of last resort. Debasis Ray, head of corporate communications for Tata, did not deny the report but would not say how much money would be injected. The carmaker has asked the government for financial support and its case has been backed by unions which say the industry needs help. Labour peer Lord Bhattacharyya had suggested ministers were discussing a £667m loan package for Jaguar.
22nd December 2008,
www.bbc.co.uk

2 Toyota braced for historic loss
Japan's biggest carmaker Toyota has forecast its first annual loss in 71 years due to plummeting sales and a surge in the value of the yen. The firm said it expected a loss of 150bn yen (£1.1bn) in yearly operating profits - from its core operations. Company chief Katsuaki Watanabe said the current downturn was of a size that came only "once in a hundred years". Japan posted a trade deficit in November of $2.5bn (£1.7bn) as exports fell at a record rate. The rising yen saw export levels down 26.7% from a year earlier, the ministry of finance said. The carmaker had recorded an operating profit of 2.27 trillion yen last year. Toyota said it still expected to make a profit on a net level for the year ended March but has cut its forecast sharply to 50bn yen, down from a previous estimate of 550bn yen. It is the second profit warning by Toyota in less than seven weeks. This latest estimate is far lower than its net profit of 1.7 trillion yen earned the previous year.
21st December 2008, www.bbc.co.uk

3 Furniture chain MFI closes down
Furniture retailer MFI has now ceased trading with the loss of 1,400 jobs after the business failed to sell, its administrators have said. The company's 111 stores have now all been closed. Customers with outstanding orders will get a refund. MFI went into administration in November as the downturn in the housing market took its toll on demand for new kitchens and bedrooms. Sales had fallen in recent years due to competition from rivals such as Ikea. The administrators MCR could not say what redundancy payments would be made to the staff who had lost their jobs. Around 30,000 customers have been left with outstanding orders. Between 40% and 50% paid by debit card, cash or cheque. This means they have to rely on the administrators to refund them, along with the MFI's other creditors. They have been advised to apply for a refund.
19th December 2008, www.bbc.co.uk

4 Union members back BT pension cut
Members of the Communication Workers Union (CWU) have given strong support to plans which will cut the benefit of their pension scheme. On a 40% turnout they voted by 67% to 33% to accept BT's recent proposals. BT wants to cut the traditional link with final salaries, raise the normal retirement age to 65, and build up pension entitlement at a slower rate. The changes for 65,000 staff in the BT final salary scheme will affect pensions earned after 1 April 2009. Maintaining the defined benefit pension and improving the defined contribution pensions in BT have been our key objectives in these negotiations, said Andy Kerr, deputy general secretary of the CWU.
17th December 2008, www.bbc.co.uk

5 Wagon Automotive cutting 292 jobs
Wagon Automotive has been forced to lay off 292 workers after the UK arm of the car parts business went into administration earlier this month. The jobs will go as the company's Walsall manufacturing plant closes after administrators Zolfo Cooper failed to sell the business. Wagon has been hit hard by the dramatic global slump in car sales and by competition from low cost rivals. The company fell into administration after it failed to secure new funding. Its sister site in Coventry remains open. The Walsall plant makes panels and door parts for Honda, Ford, General Motors, Land Rover and Nissan, all of which have suffered sharp falls in sales. Several of its customers have cut back production or temporarily shut plants in order to reduce their own costs.
20th December 2008, www.bbc.co.uk

6 We’re hiring 90,000 people: Anil Ambani Group

In the midst of massive layoffs being announced by various corporate houses hit by a global economic slowdown, Anil Ambani Group on Friday said it is not planning any job reduction and is rather planning to create up to 90,000 employment opportunities in the next few months. Debunking the reports that the group is laying off 6,000 people in its financial services and entertainment businesses, a spokesperson said, there are no layoffs. In fact, the coming three months are high investment period for tax saving products and we are going to appoint almost 75,000 to 90,000 agents and sales representatives in the coming months, he added. Earlier this month, Reliance Life Insurance's Chief P Nandagopal had said that the company would recruit 90,000 insurance agents and 2,500 sales managers by March 2009.
21st December 2008, www.financialexpress.com

7 IBF asks Subhiksha to clear advt fee dues
Consumer supermarket chain Subhiksha Trading Services has come under fire from television channels for not clearing advertising dues that run around Rs eight crore. The Indian Broadcasting Federation, the apex body of television channels, has written a letter to the retailer asking dues of Rs 7.8 crore to be cleared. The broadcasters have already put an embargo on taking up advertising spots for the retail chain. When contacted a spokesperson of Subhiksha Trading Services confirmed receiving the letter from IBF but said the company was not directly responsible for the dues. Some of our media dealings are through our media buying agency and some are handled directly with the respective channels. For channels that we deal directly with, we have no dues, the spokesperson said.

22nd December 2008, www.financialexpress.com
 

8 Arriva expects to hit full-year target
Arriva, the bus and train operator, on Thursday said it expected to fulfil its predictions of achieving a 50 per cent increase in sales and improving revenue growth for the full year. In a trading update, the group said revenue growth at its UK bus operations were stable at 6.3 per cent on provincial services and 4.5 per cent in London. Sales in continental Europe were up 50 per cent for the 11 months to November 30. The company predicted a £60m increase in its fuel bill for 2009. Arriva have fixed 85 per cent of fuel requirements for 2009 at an average of 42.4p a litre, compared with 29.2 paid for 2008.
20th December 2008, www.financialexpress.com

 

Global Outsourcing

9 Vengroff, Williams and Associates, Inc. Identifies Outsourcing Trends for 2009

Vengroff, Williams & Associates, Inc., the leading provider of receivables management and business process outsourcing solutions, forecasts an increase in outsourcing market activity as well as some major paradigm shifts to the outsourcing framework in 2009. Increased adoption by mid-size firms and financial institutions of BPO and more stringent governance expectations will be driving factors for the year ahead. The capability to manage relationships for mutual value is what will differentiate the top providers in an increasingly commoditized environment. Looking back, VWA saw 2008 as a pivotal year for the credit markets and as such predicated that CFOs would elevate receivables to their list of priorities to ensure that their cash flow was optimized to ride out the anticipated tough economy in 2008. According to VWA president Robert Sherman, the company has in fact seen a 32% increase in new business in 2008. More than 30% of VWA's new client acquisition through September 30, 2008 is related to third party collection contracts.
18th December 2008, www.tutorial-reports.com
 

10 Accenture results top Wall St view, outlook lower
Technology outsourcing and consulting firm Accenture Ltd on Thursday reported a quarterly profit that topped Wall Street's forecast, but the company lowered its fiscal-year outlook slightly due to currency effects. Accenture showed revenue growth over most of its operating groups in the quarter, and Chief Executive William Green said the results demonstrated its relative resistance to the global financial turmoil. People are betting their companies on some of the initiatives that they're taking, and we're the kind of people they'll come to in order to make sure they get the results they need, Green told Reuters. He acknowledged a very somber, very quiet mood among some of the company's clients. But he said the current business climate can provide opportunities for Accenture, such as growing its outsourcing business. There’s not a board of directors out there who isn't asking the management, have you considered sourcing alternatives? Accenture said its net profit in its first quarter ended Nov. 30 rose to $479.9 million, or 74 cents a share, from $381.3 million, or 60 cents a share, in the year-ago period.
17th December 2008, www.guardian.co.uk


11 Outsourcing companies may suffer from exposure to US automotive industry
The failure of the US senate to approve the $14 billion bailout of the ailing US automotive industry sent shock waves throughout world equity markets last week, and the specter of a major US automotive company going bankrupt now looms large. While it seems almost unconscionable that the US government would allow iconic brands like Ford, General Motors or Chrysler to go under, Lehman Brothers' collapse serves as a lesson that anything could happen in the current economic climate. While outsourcing contracts were considered to be 'safe', long-term revenue streams, the current malaise in the automotive industry will be of great concern to those that are exposed to it. Using its IT Services Contracts Database of all publicized outsourcing contracts worth over $1m, Datamonitor estimates the value of contracts between automotive companies and IT outsourcers globally to be over $7.5 billion to 2015. Nearly $3 billion of these contracts are sourced from the US Big Three alone, with almost all of the exposure linked to General Motors. Worryingly, this figure is just for the deals that have been made public: if General Motors' approach to outsourcing has been replicated by its more opaque peers, the total value of US contracts still outstanding could reach nearer $8 billion.
21st December 2008,
www.tutorial-reports.com


12 i2 Technologies apoints CEO
Software maker i2 Technologies Inc. said Friday the board of directors has appointed Jackson Wilson Jr. to the position of chief executive officer. Wilson, who is executive chairman, is replacing Dr. Pallab Chatterjee, who has decided to leave Dallas-based i2 Technologies to pursue other opportunities, the company said. Prior to this appointment, Wilson was a member of the i2 board of directors. He was appointed executive chairman of the board last May. He also has served as chairman of the audit committee and the strategic review committee. In August 2004, Wilson retired as chief executive officer of Accenture’s Business Process Outsourcing. Prior to that, he served Accenture Technology Ventures as managing general partner.
20th December 2008, www.tutorial-reports.com

13 Credit crisis: Outsourcing mania set to grow bigger
The outsourcing mania is all set to grow bigger. Contrary to the popular perception that outsourcing will take a hit in the wake of slowdown, companies in the American and European economies are increasing the use of global resources to come through the crisis. The plan of action includes business process redesign, integration of offshoring processes and strategic cost management to improve co-ordination and efficiency. Be it knowledge process, business process or legal process, outsourcing in all forms is set to take a giant leap as it has become a “strategic priority” for companies in the uncertain times.
22nd December 2008, www.economictimes.com

14 IndiaBook Indian SEO Company launches Search Marketing Outsourcing Services
India SEO a Professional Internet marketing Firm located in Chandigarh, northern part of India, since 1999 has launched an outsourcing of organic search marketing services at economical rates to its strategic SEO partners and customers in UK, US, Canada, Australia, and other Europeans countries with the beginning of 2009. IndiaBook CEO says "Recent recession in financial market has open a new door of opportunity for the Indian SEO agencies to provided SEO services world wide because of advantage of cost-effective services, increased efficiency, increased productivity, shared risks, reduced operating costs, increased quality, better services and more time to focus on core competencies.
23rd December 2008,
www.tutorial-reports.com

15 Affordable Outsourcing for Small Business
For many who like to do things yourself it is important to keep in mind that proper knowledge of small business accounting is required if you want to keep your finances in order. One important aspect which will help you decide whether or not you should hire someone to the accounting job is to know to the best of your abilities what your budget and financial responsibilities are. Remember that bookkeeping is just one of the many expenses you will incur during the process of running your business so you need to be able to properly allocate your resources.
22nd December 2008,
www.potterworldonline.com
 

Global Economy

16 Brown warns on volatile oil price
Volatile oil prices remain a threat to the global economy, Gordon Brown has warned, following the sharp fall in prices in recent months. In a speech to an energy summit in London, Mr Brown said the "wild fluctuations" in prices in recent months had damaged the global economy. He called for improved regulation of oil markets to stabilise prices and investment in clean energy technology. Prices have tumbled from $150 a barrel to below $40 in the past six months. Prices are now at their lowest level since the middle of 2004 after hitting record levels in July. Mr Brown told energy ministers that the high oil prices of recent years had stoked inflation and forced governments to keep interest rates much higher than would have otherwise been the case. This had hurt families and businesses, particularly in developing countries dependent on oil imports.
19th December 2008, www.bbc.co.uk

17 Surprise rise in UK retail sales
UK retail sales rose unexpectedly last month, official figures have shown. Total sales volumes climbed 0.3% in November from the previous month, the Office for National Statistics said. Sales were up 1.5% from a year ago. Analysts had been expecting sales to fall in November, and recent surveys have suggested trading has been weak. The rise in monthly sales was led by household goods, which were up 3.9% in November - their biggest monthly increase since July 2007. Food sales were up 0.2% for the month, while those of clothing and footwear were down 0.1%. The level of overall retail sales made via the internet was 3.8%, up from 3.2% in October.
18th December 2008, www.bbc.co.uk
 

18 Dollar and sterling slide further

The dollar and the pound have weakened further as interest rate cuts continue to undermine the two currencies. The dollar fell to $1.423 against the euro after the Federal Reserve slashed rates to between zero and 0.25%. The pound also hit a new record low against the euro of 1.057 euros on the expectation of further cuts in interest rates by the Bank of England. And some branches of the Travelex money exchange at Heathrow airport were offering less than 1 euro for £1. Branches at Terminals 1, 2 and 5 are offering travellers a rate of 0.9998 euros to the pound. The commercial rate offered at foreign exchanges is almost always lower than that used in financial markets. In other currency movements, the pound has also weakened against the dollar, falling by almost 4 cents to $1.505.
19th December 2008, www.bbc.co.uk
 

19 India inflation at nine-month low
Inflation in India has fallen sharply, mainly due to declining fuel prices, official figures show. The wholesale price index dropped to a nine-month low of 6.84% in early December - down from a high of almost 13% in August. Analysts say the lack of demand for commodities such as steel and coal may also have had an effect. The Indian government has announced a series of measures in recent weeks to boost flagging economic growth. These include $4bn of extra spending to stimulate the economy. The rapid decline in inflation reinforces the impression that the Indian economy is slowing sharply after the economic boom in recent years. Some economists are predicting that the growth rate will be cut in half in 2009.
20th December 2008, www.bbc.co.uk

20 Iraq economy 'on track' says IMF
Economic development in Iraq in 2008 has been "encouraging" according to a review of the country's economy by the International Monetary Fund (IMF). Improved security and a more stable political environment mean economic activity has picked up on the back of increased oil production and exports. IMF deputy managing director Takatoshi Kato said the authorities had kept the economic programme on track. But the IMF warned that the sharp drop in the price of oil may stall progress. Oil is now more than $100 a barrel cheaper than it was in July this year. Continued efforts to stimulate economic growth depend on continued improvements in the security situation and prioritisation in the use of lower oil revenues, Mr Kato said. Oil revenue in 2009 would be much lower than in 2008, he added. To compensate, the Iraqi government has already prepared measures to reduce spending next year.
19th December 2008, www.bbc.co.uk

21 IMF urges spending to spur growth
More spending by governments will be needed to stimulate worldwide economic growth, the head of the International Monetary Fund (IMF) has told the BBC. Dominique Strauss-Kahn said he feared measures announced by the Group of 20 nations last month would not be enough. The IMF has already cut its forecast for global growth next year, and he said the next projection, due in January, would be even worse. Mr Strauss-Kahn spoke of 2009 as really being a bad year. I'm specially concerned by the fact that our forecast, already very dark... will be even darker if not enough fiscal stimulus is implemented, he said in an interview with BBC Radio 4.
21st December 2008, www.bbc.co.uk

22 Japan forecasts no growth in 2009
Japan's government has forecast that the country's economy will have zero growth in the year ending March 2010. It is the first projection of no growth from the world's second largest economy in seven years. It follows a revised projection for the current fiscal year that the economy will shrink by 0.8%, instead of the 1.3% growth forecast in July. The Bank of Japan (BOJ) has cut its key interest rate to just 0.1%, down from 0.3%, taking it lower than US rates.   The BOJ leaves itself exposed to pressure to now cut rates to zero Koji Ochiai, Mizuho Investors Securities. The BOJ also announced that it would increase its purchase of Japanese government bonds to 1.4 trillion yen ($15.7bn; £10.5bn) a month, up from 1.2 trillion yen. A small rate cut alone would not help the economy much, said Norio Miyagawa, economist at Shinko Research Institute.
19th December 2008, www.bbc.co.uk

Global Markets
 

23 Weaker yen boosts Japanese shares
Japanese shares rose, despite the release of data showing a big fall in exports in November, as a weaker yen gave relief to exporters. Overall, Asia-Pacific stock markets got off to a mixed start for the week. Early gains in Taiwan, Hong Kong, South Korea and Australia on the US government’s plans to help its biggest car makers disappeared as trading progressed. The FTSE Asia Pacific index was 0.3 per cent lower by late afternoon in Hong Kong. Oil rose in Asia on plans for production cuts by the members of the Organisation of Petroleum Exporting Countries. Nymex light sweet crude was 56 cents higher than on Friday in New York at $42.92 a barrel in Singapore.
22nd December 2008, www.ft.com

24 Wall Street stocks decline in early trade
US stocks fell slightly in early trade on Monday as investors reacted to the government’s announcement last Friday of a bailout for the vital auto sector and new details of President-elect Obama’s planned economic stimulus package. Trading volume was expected to be thin during the holiday-shortened week. Many analysts are expecting a round of bargain hunting to end the year. Mr Obama has expanded the goals of his proposed economic stimulus, with a plan to create or save an additional 500,000 jobs. The President-elect raised his jobs target over the next two years to 3m – up from the 2.5m goal set last month – after US unemployment hit its highest level for 15 years in November.
20th December 2008, www.ft.com

25 US stocks slip after Toyota warning
Wall Street began a holiday-shortened week cautiously on Monday, slipping as investors reacted to a bleak outlook from Toyota Motor and disappointing earnings from drugstore operator Walgreen. Trading volumes were very low, however, and are likely to stay that way throughout the week. So the market's movements may not be indicative of its long-term direction. A truncated week is going to make it tough to generate any firm takeaways from trading, said Craig Peckham, equity trading strategist at Jefferies & Toyota and Walgreen provided more evidence of companies' struggles amid a sharp drop around the world in demand for all types of products. Walgreen's profit fell 10 per cent in its fiscal first quarter, short of Wall Street expectations, due to the costs of opening more than 200 new stores. The company said it will slow down its expansion because of the recession.
22nd December 2008,
www.profit.ndtv.com

26 Markets edge lower amid choppy trade
Weak Asian stocks and caution ahead of the expiry of the monthly derivatives contracts weighed on the market. Nevertheless, the market breadth, indicating the overall health of the market, was strong, on optimism from rate cut by India's biggest lender and on a likely second government stimulus package for the economy. The BSE 30-share Sensex was down 9 points. The Nifty, gained 8 points, to trade at 3,085. The near month December 2008 derivatives contracts will expire on Wednesday, 24 December 2008, as the markets are closed on Thursday, 25 December 2008, for Christmas. Volatility was high right from the onset of the trading session. After an initial slide, the market firmed up in early trade. It retreated shortly to reach the day's low in morning trade before bouncing back. The market moved between positive and negative zone later. India's largest commercial bank State Bank of India (SBI) rose 1.25% after it slashed its lending rate by 75 basis points, with effect from 1 January 2009.
20th December 2008,
www.profit.ndtv.com


27 US bankruptcies surge 30%, touch 10.4 lakh cases
The world's largest economy, the US, has seen a spurt in bankruptcy cases, with such filings jumping as much as 30 per cent for 12 months ended September 30 compared to the year-ago period. According to the Administrative Office of the US Courts, as much as 10.4 lakh bankruptcy cases were filed in federal courts across the country for the year ending September 30. The figure represents a 30 per cent surge in comparison with just eight lakh filings in the same period a year ago. For the nation's Federal Judiciary, the fiscal year ends on September 30. The latest bankruptcy data are for October 1, 2007 to September 30, 2008. Interestingly, September was the month in which "the highest of any 12-month period" bankruptcy cases were filed after the implementation of the Bankruptcy Abuse Prevention and Consumer Protection Act in 2006. It was September, when the Lehman Brothers filed for Chapter 11 bankruptcy protection, the largest bankruptcy filing in the US history with the Wall Street company holding over 600 billion dollars in assets.
19th December 2008, www.profit.ndtv.com

28 US investors pull $72 bn out of stock funds in Oct
With stock markets collapsing amid the global economic turmoil, investors are losing faith in equities and have pulled out as much as $72 billion from stock funds in October alone. According to the Wall Street Journal, one of the characteristics of the long market downturns in the 1930s and the 1970s has returned and rank-and-file investors (retail investors) are losing faith in stocks and have pulled out record sums from equity schemes of mutual funds. Citing data from the Investment Company Institute, a mutual fund trade group, the Wall Street Journal report stated that investors pulled out a record $72 billion from stock funds in October alone. However, more recent figures are not available but mutual-fund companies say withdrawals have remained heavy. It further stated that if history was any guide, the funds are unlikely to return quickly. The WSJ report said that individual investors arguably form the bedrock of the market, but it's difficult to exactly know about their stock holding as they own equities through mutual funds, retirement accounts and other vehicles.
19th December 2008, www.profit.ndtv.com

Compiled by:
Himanshu Gupta
BBA (MAHE) L3,S2 - 3rd Year
Skyline Business School
Hauz Khas Enclave, New Delhi 110 016
Tel: 2686 4848, 2686 6968
www.SkylineCollege.com