Global Business |Update|
(A weekly update on Global Business )
Skyline Business School
Hauz Khas Enclave, New Delhi 110 016
Tel: 2686 4848, 2686 6968


 

Issue 100

Global Business Update
(21st Jan.’09---27th Jan.’09)

Contents
 

Global Corporate

1 Recession hits Severn Trent sales

2 Lehman deal adds to Nomura losses

3 Asda creating 7,000 new UK jobs

4 Citigroup cancels corporate jet

5 Profits shrink at Sumitomo Mitsui

6 Canon profits hit as sales fall

7 Pfizer to acquire Wyeth for $68 bn

8 Satyam stake to expand L&T Infotech: L&T

Global
Outsourcing

 9 Arena Solutions/Symphony Consulting Survey Offers Insight Into Mitigating Outsourcing Risk

10 Sony Ramps up Its Reform Efforts

11 India's outsourcing clients on the lookout for red flags

12 Boeing Reconsiders Outsourcing On 787

13 XL WORLD Opens New Outsourcing Facility in Albania

14 Philippines expected to emerge as premier non-voice outsourcing hub

15 India's outsourcing sector faces bleak outlook: analysts

Global
Economy

16 World growth 'worst for 60 years'

17 China vows to help WTO on piracy

18 Pound bounces back above $1.40

19 US home sales see surprise rise

20 Oil falls despite Opec output cut

21 Over 1,000 workers displaced by collapse of 27 rural banks

22 Government shifting priority from spurring investments to saving jobs in workplaces

Global Markets

 

23 Microsoft, Google face same headwinds

24 EBay forecast disappoints Wall St view

25 Does Pfizer have the cure for the pain?

26 Bleak outlook for capital inflows this year

Global Corporate


1 Recession hits Severn Trent sales
Severn Trent has warned that its latest annual revenues will be up to £25m less than the year before, because of firms using less water in the recession. The company supplies water across the Midlands and parts of Wales, a region that includes a number of Jaguar Land Rover plants that have cut production. Severn Trent said the closure of High Street stores including Woolworths and MFI had also reduced water usage. Severn Trent's financial year runs until the end of March. The firm said it now expected reduced water consumption by firms across its region to cut its revenues by between £20m and £25m from the previous financial year. Severn Trent had previously said it expected a drop of between £12m and £15m from a year earlier.
27th January 2009,
www.bbc.co.uk

2 Lehman deal adds to Nomura losses
Nomura has reported heavy losses for the final three months of 2008, as it struggles to integrate parts of failed US bank Lehman Brothers. The broker made a net loss of 342.9bn yen ($3.8bn; £2.7bn) compared with a profit of 21.8bn yen a year ago. Its decision to buy the Asian and European operations of collapsed US bank Lehman Brothers hit earnings hard. Last quarter was extraordinary for our industry and Nomura was no exception, said Nomura boss Keniche Watanabe. The results represent the fourth consecutive quarterly loss for the company, Japan's largest stockbroking firm. Total revenue for the period collapsed to just 2.71bn yen, compared with 400.37bn yen for the final quarter of 2007.
25th January 2009,
www.bbc.co.uk

3 Asda creating 7,000 new UK jobs

Asda is to create 7,000 new jobs this year, becoming the latest supermarket to add new positions as their sales continue to rise despite the recession. The firm, part of US giant Wal-Mart, said about 3,700 of the new jobs would be created by opening 14 new stores and the extension of 15 existing outlets. An additional 2,000 positions are being created at its home shopping unit, plus about 1,000 through organic growth. Asda's news comes as broadcaster BSkyB said it was creating 1,000 new jobs. BSkyB said it needed to create the jobs to cope with continuing strong demand for its services. It also follows similar moves by rivals Tesco, Sainsbury's, Morrisons and Waitrose.
26th January 2009,
www.bbc.co.uk

4 Citigroup cancels corporate jet
Troubled US bank Citigroup has cancelled an order for a new corporate jet after President Barack Obama questioned the wisdom of the purchase. The White House asked whether buying the jet was the best use of money at this point for a bank that took $45bn (£31.6bn) of public money last autumn. The bank made a loss of $8.29bn in the last three months of 2008 and was forced to split into two new firms. Citigroup ordered the jet before the credit crisis hit the banking sector. The bank said it had paid a deposit for the plane in 2005. Reports suggest the jet would have cost $50m. The pressure placed on Citigroup by the White House comes as part of a concerted effort by the new administration to place tougher conditions on providing state aid. New US Treasury Secretary Timothy Geithner wants corporate recipients of public money to be more accountable to the government. In November, the bosses of Chrysler, Ford and General Motors were roundly criticised for flying to Washington in private jets to ask Congress for a bail-out using public funds.
25th January 2009,
www.bbc.co.uk

5 Profits shrink at Sumitomo Mitsui
Japan's third largest bank, Sumitomo Mitsui, has seen third quarter net profit fall 99% to 154m yen ($1.7m; £1.19m) from 148.9bn yen a year before. Japan's major banks have been hit hard by rising costs of bad loans and heavy losses on their stock portfolios. The group also said net profit for the April to December period fell 74% amid the worsening global economic turmoil. Japan's banks have stakes in their corporate clients, making them sensitive to equity market swings. The major problem for Japanese banks is their large equity holdings, said Kristine Li, a bank analyst at KBC Securities in Tokyo. If the Nikkei falls from here, the impairment losses in the fourth quarter, which is more important than the third quarter, could be even bigger. That could force many banks to revise down their full-year and some banks to raise new capital. However, the Nikkei index edged 0.56% higher on Wednesday, helped by news of an expansion of a US stimulus plan and adding to the 4.9% jump recorded on Tuesday.
24th January 2009,
www.bbc.co.uk

6 Canon profits hit as sales fall
Canon, the world's largest maker of digital cameras, has become the latest firm to report a sharp drop in profits because of the economic downturn. Net profits for the final quarter of 2008 fell 90% from a year earlier to 11.62bn yen ($130m; £92m). For 2008 as a whole, net profit fell 37% to 309.15bn yen, with revenues down 9% to 4.09 trillion yen. Profitability was also hit hard by the strength of the yen, which makes Japanese exports more expensive. The company expects trading conditions to get even tougher in 2009, and has forecast net profits for 2009 to be 98bn yen, a fall of 68.3% on 2008.
23rd January 2009,
www.bbc.co.uk

7 Pfizer to acquire Wyeth for $68 bn
Pharmaceutical major Pfizer said it will buy out rival firm Wyeth for USD 68 billion in a cash-and-stock transaction. In a filing to the New York Stock Exchange, Pfizer today said it has entered into a definitive-agreement with Wyeth "under which Pfizer will acquire Wyeth in a cash-and-stock transaction currently valued at USD 50.19 per share, or a total of approximately USD 68 billion. The boards of directors of both the companies have approved the combination. The two firms were in talks since June last year for a possible merger. The transaction will be financed through a combination of cash, debt and stock. A consortium of banks has provided commitments for a total of USD 22.5 billion in debt, the filing added. Under the terms of the transaction Wyeth shareholders would get USD 50.19 per share, paying USD 33 a share in cash and Pfizer stocks at USD 0.985 a share.
25th January 2009,
www.financialexpress.com

8 Satyam stake to expand L&T Infotech: L&T
Engineering and construction firm Larsen & Toubro is looking to expand its software unit by trebling its stake in fraud-hit Satyam Computer Services, Larsen Chairman A.M. Naik said on Tuesday. Larsen had raised its holding in Satyam on Friday to 12 per cent from 4 per cent. Overall, we are only trying to improve our situation, Naik told an analysts conference call that was aired on a television channel. If nothing else, to really make L&T Infotech bigger by our stake in Satyam, Naik said.
24th January 2009,
www.financialexpress.com


Global Outsourcing


9 Arena Solutions/Symphony Consulting Survey Offers Insight Into Mitigating Outsourcing Risk
Arena Solutions, a provider of on-demand software that helps small and mid-size manufacturers manage their complex and constantly changing product record, and Symphony Consulting, a Silicon Valley-based manufacturing outsourcing, procurement, and supply chain consulting firm, today announced results from a recent survey of 672 small and mid-size businesses (SMBs) on their manufacturing outsourcing practices. The survey unveiled fundamental communication gaps as one of the most common challenges for SMBs working with outsourced manufacturing partners. Survey results suggest companies can mitigate outsourcing risks by formalizing relationships with their contract manufacturers (CMs), engaging in more careful planning and employing Bill of Materials (BOM) management systems as part of their overall product lifecycle management (PLM) program. Taking these steps can better ensure that vital manufacturing information and design data are communicated to all stakeholders clearly, quickly and consistently.
22nd January 2009,
www.msnbc.com

10 Sony Ramps up Its Reform Efforts
Hard times are forcing Sony CEO Howard Stringer to give up his Mr. Nice Guy act. The Welsh-born American executive, who has used charm and wit to sell the rank and file on a modest reform agenda, is suddenly ramming through more drastic measures. That's because evaporating consumer demand and a sharp surge in the yen have left the Japanese tech giant no better off than it was when Stringer started three and a half years ago. The company's future depends on whether Stringer can deliver. On Jan. 22, Sony issued its second profit warning in three months, saying it now forecasts a $2.9 billion annual operating loss—its first in 14 years—instead of $2.2 billion in profits. Sales are predicted to fall 13%, to $86 billion, rather than gain 1.4%, as had been projected.
23rd January 2009,
www.businessweek.com


11 India's outsourcing clients on the lookout for red flags
Choosing an outsourcing vendor was never easy. But after the fraud this month at India's Satyam Computer Services, it has got harder. The confession by the former Satyam chairman B Ramalinga Raju that he fixed the accounts of India's fourth largest software group for several years, under the noses of auditors and international regulators, seems to have made one thing clear: companies looking to divest functions to a third party based offshore will have to outsource part of the process of finding this partner to a private investigation firm to check all is as it seems.
24th January 2009,
www.ft.com


12 Boeing Reconsiders Outsourcing On 787
Labor unions may be poised for a huge "I told you so" at Boeing's expense. Business Week reports that after four major delays and two lost years, Boeing is rethinking its strategy of outsourcing so much the construction of its new 787 Dreamline. IAM members made limits on outsourcing a major bargaining issue in the settlement of their 58-day strike against the company last year. Boeing engineers say problems with partners have forced the company to repeatedly send staffers out to suppliers to resolve issues. The first 787 flight was originally supposed to happen in August 2007. Boeing now hopes to make that happen by this June, with first deliveries now projected for Spring of 2010.
22nd January 2009,
www.tutorial-reports.com


13 XL WORLD Opens New Outsourcing Facility in Albania
XL World announces the opening of its new multilingual outsourcing centre in Shkoder, Albania. The new facility substantially expands XL World's current operations from its three centres in Romania and will offer call center and business process outsourcing services in more than 10 European languages (English, French, German, Spanish and others). The new centre was inaugurated on January 16, 2009 in the presence of the Albanian General Director of Labour and Educational Policies, Mr. Muharrem Gjevili, in representation of the Labour minister, who confirmed the Albanian government's strong intent to support foreign investments in Albania and appreciates the value that companies such as XL World bring in terms of workforce occupation and industry knowledge. XL World's new centre can employ 350 people, in addition to the 1,000 employees currently hired by XL World in Romania. XL World's expansion to Albania represents a differentiating factor for the company, which is currently one of the leading providers of outsourcing services in Eastern Europe. XL World's mission is to provide reliable services for companies that need multilingual outsourcing at reasonable costs.
23rd January 2009,
www.tutorial-reports.com


14 Philippines expected to emerge as premier non-voice outsourcing hub
The Philippines, whose offshore market has grown 46% annually since 2004, is poised to emerge as a leading destination for non-voice business process outsourcing (BPO) work for customers looking beyond India, Dallas, Texas-based Everest Research Institute said in a statement on Friday. The $35-billion global BPO market is projected to grow to $220 billion-$280 billion by 2012, with non-voice work accounting for 90% of that growth. Although a number of providers have already tapped the Philippines for a wide range of non-voice functions, there is limited awareness of the Philippines’ capability in non-voice services, which has grown significantly over the past three years, according to the Institute’s study, titled: "The Silent Knight: The Philippines’ Emerging Non-Voice BPO Capability." The study includes inputs from the Business Processing Association of the Philippines. The $6.8-million Philippines offshore market employs more than 450,000 people, most of them in voice-based services.
25th January 2009,
www.businessworld.com


15 India's outsourcing sector faces bleak outlook: analysts
India's software sector, reeling from a huge accounting fraud in one of its flagship companies, faces further problems as US firms scale back in a troubled global business environment, analysts said. Two of India's top IT companies -- Infosys Technologies and Wipro -- have acknowledged that their revenues are under pressure. Meanwhile, India's largest software exporter Tata Consultancy Services (TCS) saw its third-quarter net profit rise by a lower-than-expected 1.57 percent from a year earlier because of the global economic slowdown. It traditionally gives no guidance. The flurry of dismal earnings news and a one-billion-dollar false accounting scandal at Satyam Computer Services earlier this month has combined to cool investor sentiment towards the once red-hot sector, which employs two million workers in India. We're seeing a clear slowdown for the IT giants (in the latest quarter) and it's not a surprise, said Apurva Shah, head of research at brokerage Prabhudas Lilladher. Brokerage firms and analysts say the outlook appears bleak for the top IT companies for at least the next two quarters. The near-term outlook for India's IT sector is cautious and uncertain, said Harit Shah, software analyst at Angel Broking.
26th January 2009,
www.tutorial-reports.com


Global Economy


16 World growth 'worst for 60 years
World economic growth is set to fall to just 0.5% this year, its lowest rate since World War II, warns the International Monetary Fund (IMF). In October, the IMF had predicted world output would increase by 2.2% in 2009. It now projects the UK, which recently entered recession, will see its economy shrink by 2.8% next year, the worst contraction among advanced nations. The IMF says financial markets remain under stress and the global economy has taken a "sharp turn for the worse". In another gloomy view of the UK economy, the Institute for Fiscal Studies (IFS) said Britain would be saddled with government debt for more than 20 years. IFS director Robert Chote warned that spending would have to be cut or taxes raised by more than planned to allow public finances to recover. The predictions came as Pascal Lamy, the director general of the World Trade Organization, urged countries not to react to the global economic crisis by resorting to protectionism. Speaking from the World Economic Forum in Davos, Mr Lamy said such a move would be "a big mistake".
27th January 2009,
www.bbc.co.uk


17 China vows to help WTO on piracy
China has promised to co-operate in the global fight against counterfeit goods, in response to a highly critical ruling from the World Trade Organization. The commerce ministry said it would "continue to promote international exchanges" on intellectual property rights, but gave no firm details. In a US-backed case, the WTO ruled on Monday that Beijing ignored piracy of DVDs and its customs policies were lax. US companies say Chinese piracy costs them billions of dollars every year. In its ruling, the WTO largely supported the US claims against China and found Beijing had breached trade rules. The WTO was particularly critical of Chinese customs for allowing seized goods to be reintroduced into the market. And it said Beijing had turned a blind eye to piracy of DVDs and CDs. It recommended that China "bring the copyright law and the customs measures into conformity with its obligations
26th January 2009,
www.bbc.co.uk

18 Pound bounces back above $1.40
The pound has rallied slightly against the dollar, pushing back above $1.40, as UK banking shares continue to rise. Sterling was up more than one-and-half cents against the US dollar at $1.4094, having touched 24-year lows last week near $1.35. Confidence in the pound rose after Barclays said on Monday that its annual profits would beat expectations. Shares in Barclays, Lloyds TSB and Royal Bank of Scotland all rose more than 10% in trading on Tuesday morning. By mid-afternoon, Lloyds and Barclays had fallen back slightly but were still up more than 5% on the day. Bank shares fell heavily last week, sparking fears that another UK High Street bank may have to be nationalised. This prompted a sell-off in sterling, taking it down to levels not seen since late 1985. But Barclays' announcement on Monday that it expected gross profits to be more than £5.3bn for 2008 led to the bank's share price surging more than 70% on the day. They rose a further 10% on Tuesday morning.
24th January 2009,
www.bbc.co.uk

19 US home sales see surprise rise
US home sales unexpectedly rose in December as buyers took advantage of much lower house prices, industry figures have showed. Sales of existing homes rose 6.5% to an annual rate of 4.74 million, up from 4.45 million units in November, the National Association of Realtors said. Analysts had been expecting December sales to total 4.4 million. For 2008 as a whole, sales fell 13.1% to 4.91 million units, the worst year in a decade. It appears some buyers are taking advantage of much lower home prices, said Lawrence Yun, the association's chief economist. Buyers will continue to have an edge over sellers for the foreseeable future. The association said that existing home prices fell by 15.3% in December from the same period a year earlier, with 45% of transactions viewed as distress sales.
25th January 2009,
www.bbc.co.uk

20 Oil falls despite Opec output cut
Oil prices have fallen by more than $1 a barrel on continued forecasts of a deepening global economic downturn. US light crude for March delivery fell $1.22 to $45.25 a barrel, before recovering slightly to $45.52. London Brent crude slipped $1.00 to $47.37. Oil prices rose by 14% towards the end of last week on evidence that Opec oil producers were reducing output. But analysts predict energy use will fall this year as recession hits most of the largest developed economies. The market is correcting from the sharp rally on Friday, said Christopher Bellew, broker at Bache Commodities in London. Essentially the market is range-bound with poor demand being balanced by Opec production cuts. Oil's $2-a-barrel rally on Friday came as it appeared that Opec was keeping to its promise of a 2.2 million barrel a day production cut this month. Prices have fallen as low as $35 a barrel recently. Oil prices peaked at above $147 a barrel in July last year.
24th January 2009,
www.ft.com

21 Over 1,000 workers displaced by collapse of 27 rural banks
More than 1,000 workers have been thrown out of their jobs as a result of the collapse of 27 banks, mostly rural lenders, over the last 12 months, the Trade Union Congress of the Philippines (TUCP) reported Monday. Former Senator and TUCP secretary-general Ernesto Herrera appealed to industry groups for help in finding new employment for the displaced personnel, mostly branch heads, cashiers, accountants, tellers and credit investigators. Herrera addressed his plea to the Bankers Association of the Philippines, Chamber of Thrift Banks, and the Rural Bankers Association of the Philippines. The industry groups should adopt reintegration programs for the dislocated staff as well as other bank employees that may be disenfranchised in the months ahead, said Herrera, former chairman of the Senate labor, employment and human resources development committee.
23rd January 2009,
www.businessmirror.com

22 Government shifting priority from spurring investments to saving jobs in workplaces
HOW do you come up with an incentives package that will persuade companies being hit by the crisis to drop their plans to retrench workers or totally shut down operations without sacrificing too much the government revenues and violating existing laws. This is now the problem that is cracking the brains of government policymakers who are currently crafting the 2009 edition of the Investment Priorities Plan (IPP). Trade Undersecretary and Board of Investments (BOI) managing head Elmer Hernandez said they are now in discussions with the National Economic and Development Authority (Neda), Department of Finance (DOF) and the Office of the President (OP) on how they can use the fiscal incentives given under the IPP in stopping the bleeding of firms in the country because of the global economic meltdown and prevent more job losses. With the current realities, Hernandez said the IPP will have to deviate from its original purpose of driving new investments and focus on the foremost task at hand—save jobs. “We already approved the basic framework, and our most important consideration is how to save jobs,” Hernandez said.
22nd January 2009,
www.businessmirror.com


Global Markets


23 Microsoft, Google face same headwinds
The world’s largest software company, Microsoft Corp., and Internet giant Google Inc. have more in common than the dominance of their respective markets. Both are also essentially one-trick ponies that have used their prodigious cash flows to pursue a host of side projects in attempts to diversify. And neither has had much success. Their other non-core projects should be next. Microsoft’s core competency remains software—its ubiquitous operating system and various other programs. These account for 82% of its revenues and nearly all of its operating income. The company has used a lot of those profits to support forays into products like videogames and online search. But those haven’t become the money-spinners it hoped for. Microsoft’s Xbox gaming console just turned its first profit last year after seven years on the market. In 2007, the company had to take a $1 billion (Rs4,890 crore) charge to repair defective units.
23rd January 2009,
www.livemint.com


24 EBay forecast disappoints Wall St view
EBay Inc beat expectations for quarterly profit on Wednesday but gave a weaker-than-expected forecast for the current quarter, sending its shares down nearly 6%. Some on Wall Street question how eBay will generate growth, given curtailed consumer spending and pressure from a host of competitors. The company has increased its emphasis on fixed-price goods instead of auctions, making it more of a direct rival to Amazon.com Inc, which many view as the stronger firm. The global spending slowdown has hurt eBay’s ability to attract buyers to its auction sites and the stronger US dollar also crimped profit from its overseas operations. Clearly we’ve been operating in an almost unprecedented external environment, Chief Executive John Donahoe told analysts. Analysts said the company’s first-quarter view, which came in well below Wall Street estimates, was a bleak sign, particularly as the company gave no forecast for the full year.
25th January 2009,
www.livemint.com


25 Does Pfizer have the cure for the pain
Pharmaceuticals firm Pfizer Inc. knows a thing or two about cures. But it hasn’t found an effective remedy for treating the pain its shareholders have been enduring. The stock trades at 1997 levels, while finding growth in a recession is a challenge. A potential deal with Wyeth, a drugs group half its size, looks like decent therapy. It’s not that Wyeth offers a killer pipeline to answer Pfizer’s difficulties in bringing out new blockbuster drugs and the loss of patent protection on its top cholesterol drug Lipitor in two years’ time. But a merger would allow the two groups to substantially reduce costs and more effectively pool their research and development spending.
27th January 2009,
www.economictimes.com


26 Bleak outlook for capital inflows this year
The Institute of International Finance (IIF), the global association of financial institutions, has forecast a sharp drop in net capital inflows to emerging markets in 2009, to $165 billion, from $466 billion (Rs22.78 trillion) in 2008. The size of the drop becomes clearer when we recall that 2007 saw a net inflow of $929 billion. But there is a ray of hope for the stock markets—net portfolio outflows from emerging markets are expected to be much lower this year, at a mere $3 billion, compared to a staggering $89 billion last year. Says IIF: “With equity positions smaller and prices much lower, we project net portfolio equity outflows to be quite modest in 2009.” Even better, IIF estimates emerging Asia will see a net inflow of $7 billion worth of portfolio investments in 2009, after net outflows of $55 billion last year.
27th January 2009,
www.livemint.com

Compiled by:
Himanshu Gupta
BBA (MAHE) L3,S2 - 3rd Year
Skyline Business School
Hauz Khas Enclave, New Delhi 110 016
Tel: 2686 4848, 2686 6968
www.SkylineCollege.com