Carrying global teams together. "How diversity can help effective operations" as explained by Maritine Haas.
Ø Wharton management Professor, Maritine Haas, has found that a mix of "cosmopolitan" and "locals" are key to team success. Having worked on projects in different parts of the world, cosmopolitans have a bird eye view and may be able to see the global implication of teams’ actions. Also, Locals are ware of what consumer in particular country want from a new product.

Ø Haas suggests that companies should make their team size small and ensure to meet everyone face to face on a regular basis. They should not overload the team members and must them autonomy. Haas has found in her research that being autonomous is one of the global team’s success.
Business Line, Monday, 14th September 2009

Informal channels provide chance to learn vital skills. It helps employees to stay knowledgeable and productive in today’s working environment.
Ø According to her, some of the most important traits and skills needed for success in the workplace such as leadership abilities, teamwork, decision making and social skills, Personal development are learnt by people through day-to day experiences. Hence organization must support and encourage a culture of informal learning.

Ø Managers must look out for such occasions to impart informal education to their team either thorough creative planned career development opportunities or through other tools such as mentoring, cross training, job rotation. If, it channelize effectively than it can become powerful tool for enhancement of employee performance and development.
Hindu, Wednesday, 23rd September 2009

In a quest to address the reasons that lead to poor performance & tactfully address it, organizations are formulating practices and policies to turn their underperforming employees into productive ones.
Ø According to Guruprasad, CEO of Va-Engineers the process to deal with poor performers start with goal setting. Once mutually acceptable goal are set, define performance measurable parameters & conduct an objective review of performance along with the employee. Then discuss, counsel and identify training needs, define training mode and mechanism with clear objectives to capture training effectiveness.

Ø Similarly, Manas Fuloria, Co-founder and executive Vice-president, Nagarro software Pvt Ltd says that company is using "Agile Appraisal and feedback system" for managing employees performance. Also, the company have a process called "Best fit mapping" so as to fit the personnel to their best fit role.
Times accent, Wednesday, 16th September 2009

Team management skills are essential for today’s manager. Here’s what helps you to be an effective manager and keep your team happy
Ø As a team manager, one needs to ensure that personal biases are kept out of the purview of daily work. Also, a quick acknowledge of good work done by employee boost employee morale.

Ø As a manager one need to view things at strategic level and find ways to improve processes and procedures so that team can perform efficiently. One need to ensure that supervisors are informal and kept aware of team’s progress and achievements as also any problem across the team per se may be facing.
Hindustan Times, Tuesday, 15th September 2009

Complied By
Priti Patwal
Skyline Business School